If you’re stuck in an ongoing problem, maybe you’re failing to recognise a conversation you need to have. Here’s how to generate the dialogue that will solve your issue.
Many people are reluctant to speak up when they see a problem, or they speak up so harshly they make the issue worse. These behaviours creep into our organisations, destroying our culture, relationships, and productivity from the inside out. Here’s how:
All of us are stuck somewhere in our lives — personally or professionally — and we’re not getting the results we want. What moves us beyond the dilemma is the ability to hold an effective conversation.
Some of the behaviours we’ve been taught our entire lives are the exact behaviours that keep us from healthy conversations. Are you working towards goals that seem right, but are actually compromising your results?
Silence and violence aren’t personal flaws — they’re a result of biology. Here’s how to navigate your natural reactions to get the results you need:
In tough conversations, we often shut down or get angry — neither of which produces the results we actually need. Here’s a different approach:
Most people don’t look forward to crucial conversations. And they definitely don’t get excited about them. When we know it’s time to have a crucial conversation, most of us tense…
When in a stressful situation, like a crucial conversation, our body responds by releasing adrenaline. This shuts off the logical part of our brain and activates our more primitive nature. This is really helpful when dealing with a vicious predator, but when handling a delicate issue with our boss or spouse, the results are almost never positive. Learn how to overcome our nature in tough conversations with these skills:
After remaining silent over a period of time, people tend to move from silence to violence, and it’s not a gradual process. When people go to silence, their problem isn’t solved. When they fail to speak up, their concerns fester, turn ugly, and the person flips from silence to violence.