Emotions are hard to understand — especially in others. But, the more we understand feelings, the better we can respond. When we understand emotions and respond intentionally, our relationships improve — professional and personal.
90% of our communication is routine, regular, and casual. And we do really well at it! But what about the other 10%? These are the conversations that aren’t regular, routine, or casual. And this is where people melt-down.
Mutuality isn’t all about the other person. It’s about you, too. For people who know the literal definition of mutual, this may not seem like great insight. But for me, it makes a big difference.
Usually when we think about finding mutual respect and mutual purpose for creating a healthy conversation, we focus solely on the other person and their goals, but this is too one-sided. The most important part of mutuality is missing. We need to care about ourselves and our own goals as well if we want a healthy relationship.