The more we understand each other, the better decisions we make. If you want to your business to improve, employees to buy-in, and solutions to work, people must be comfortable sharing their insights. Here’s how to make healthy sharing possible:
The way you open a crucial conversation makes a huge difference on the outcome. And if you want better results, you need to do these three things in the first 30 seconds.
How we start a crucial conversation matters. It determines if we’ll get great results or create a whole new set of problems. Specifically, the opening 30 seconds are extremely critical. Before we do anything else, we need to be clear on our goal — which isn’t to convince or compel. The real goal is to get better results. Here’s how: