People say “talk is cheap.” They’re wrong. Our words can make a difference in the actions that matter. Our willingness (and ability) to have crucial conversations impacts our results and relationships.
When in a stressful situation, like a crucial conversation, our body responds by releasing adrenaline. This shuts off the logical part of our brain and activates our more primitive nature. This is really helpful when dealing with a vicious predator, but when handling a delicate issue with our boss or spouse, the results are almost never positive. Learn how to overcome our nature in tough conversations with these skills:
After remaining silent over a period of time, people tend to move from silence to violence, and it’s not a gradual process. When people go to silence, their problem isn’t solved. When they fail to speak up, their concerns fester, turn ugly, and the person flips from silence to violence.