Dialogue is great, but sometimes people start to take on the conclusions of the most charismatic or experienced person in the room, even if conclusions are flawed. Here’s how to overcome the subconscious bias of The Halo Effect.
At VitalSmarts, we talk a lot about the importance of a safe environment for crucial conversations. But sometimes, safety’s not enough to make the crucial conversation a success. Even situations where mutual respect and mutual purpose abound, conversations can still fail because of an interesting phenomenon called The Halo Effect.