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February 2021
Thu 25
February 23 @ 8:30 am - February 25 @ 5:00 pm AEDT

Live Online Crucial Conversations Trainer Certification

The Live Online Crucial Conversations Trainer Certification Course is available to qualified individuals only...

March 2021
Tue 16
March 16 @ 8:30 am - March 17 @ 5:00 pm AEDT

“Live Online” Crucial Accountability 2 day Workshop

Learn how Crucial Accountability© can equip you and your organisation with a straightforward, step-by-step process for identifying and resolving performance gaps, including all the unpleasant realities standing in the way of organisational success.

A$1,190.00
Tue 16
March 16 @ 8:30 am - March 17 @ 5:00 pm AEDT

“Live Online” The Power of Habit Training

Whether your organisation is trying to hit an aggressive quota, implement a new process, or adopt the latest digital innovation, individuals and teams are most effective and engaged when habits are deliberate and mastered.

A$675.00
Tue 23
March 23 @ 8:30 am - March 24 @ 5:00 pm AEDT

“Live Online” Influencer Training

Most chronic problems that resist our best attempts at creating lasting solutions do so because we lack influence. More specifically, we lack the ability to motivate and enable ourselves and others to change behaviour.

A$1,190.00
April 2021
Thu 15
April 15 @ 8:30 am - April 16 @ 4:30 pm AWST

Crucial Conversations Training – AIM WA Floreat

AIM WA Floreat

What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.

Tue 20
April 20 @ 8:30 am - April 21 @ 5:00 pm AEST

“Live Online” Crucial Conversations Training

Crucial Conversations© take place every day, in every workplace and every home. You know those conversations where there are high stakes, real differences of opinion and strong emotions.

A$1,190.00
Tue 27
April 27 @ 8:30 am - April 29 @ 5:00 pm AEST

Live Online Crucial Conversations Trainer Certification

The Live Online Crucial Conversations Trainer Certification Course is available to qualified individuals only...

A$2,995.00
May 2021
Mon 24
May 24 @ 8:30 am - May 25 @ 4:30 pm AWST

Crucial Accountability Training – AIM WA Floreat

AIM WA Floreat

This program provides a straightforward, step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency and reducing resentment.  It uses video, group discussions, skills practice and real-life application to make the program both enjoyable and engaging.

June 2021
Tue 22
June 22 @ 8:30 am - June 23 @ 5:00 pm AEST

“Live Online” Crucial Conversations Training

Crucial Conversations© take place every day, in every workplace and every home. You know those conversations where there are high stakes, real differences of opinion and strong emotions.

A$1,190.00
July 2021
Tue 27
July 27 @ 8:30 am - July 28 @ 4:30 pm AWST

Crucial Conversations Training – AIM WA Floreat

AIM WA Floreat

What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.

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    AUSTRALIAN OFFICE :

    Level 1, 363 Camberwell Road,
    Camberwell VIC 3124
    1800 317 347

    NEW ZEALAND OFFICE :

    Level 15, Mezannine Floor, 28-30 Hopper
    Street, Te Aro, Wellington 6011 New Zealand
    1800 317 347

    Copyright © Vitalsmarts.com.au       |       Privacy Policy       |       Terms and Conditions       |       Who Designed This Website?

    REGISTER TODAY

      Innovation Strategist and Coach, Goodstart Early Learning

      Claire is a successful and influential Human Resource professional with extensive human resource experience in the Early Childhood sector, Retail and Hospitality and has a passion for motivating and developing others.

      She enjoys working in a changing environment and welcomes the opportunity to be actively involved in leadership development and talent management. She also has excellent skills in leadership training, conflict resolution, mindset strategies, effective teams and more.

      Author, The Power of Habit

      Charles Duhigg is a Pulitzer Prize-winning columnist and senior editor. Mr. Duhigg is also the author of “The Power of Habit,” which has spent over two years on the New York Times best-seller list, and the recent “Smarter Faster Better,” which was also a New York Times best seller. Mr. Duhigg is a graduate of Yale University and the Harvard Business School.

      Mr. Duhigg joined The New York Times as a staff writer in 2006 and was part of the team that won the 2013 Pulitzer Prize in explanatory journalism for “The iEconomy,” a series that examined the global economy through the lens of Apple. That series included examinations of such topics as the factories in China where iPhones and iPads are manufactured. From 2003 to 2006, Mr. Duhigg was a features and business writer at The Los Angeles Times, where he wrote for the Outdoors section and covered the media and entertainment industries for the Business section. In addition, he reported from Iraq about American military operations.

      Vice President of Development and Delivery at VitalSmarts

      Emily Gregory, M.D., is the Vice President of Development at VitalSmarts and a dynamic speaker. She has consulted leading healthcare organisations, including UMass Memorial Health Care, Endo Pharmaceuticals, the National Library of Medicine, and the American Association of Critical-Care Nurses, and has written or produced more than 200 consumer health information pieces for the National Library of Medicine. She’s also helped organizations achieve new levels of business success, including Intel, Yahoo, and the Mayo Clinic.

      In her role at VitalSmarts, she leads the product teams, works with clients to customize training solutions, and sets the standard for all VitalSmarts facilitators. Emily received a Medical Doctorate degree from the University of Utah and an MBA from the Marriott School of Management at Brigham Young University. Her work centres on identifying and leveraging behaviours crucial to effective living and leading.

      CEO and Chief Storyteller at Menlo Innovations

      Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations, is a successful entrepreneur and author of two best-selling books—Joy Inc.: How We Built a Workplace People Love and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear. Rich’s passion for inspiring organizations to create their own joy-filled cultures has led him to address audiences across the world—through four continents and 18 countries (and counting) as well as throughout the United States.

      Rich and his message of joyful leadership have been featured in press outlets ranging from Inc, Forbes and New York magazines to Bloomberg, U.S. News, NPR All Things Considered, and the Harvard Business Review.

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            PRIVACY POLICY

            VitalSmarts Australia New Zealand is committed to protecting the privacy of those who visit our websites and with whom we do business. As part of our normal operations, we collect different kinds of information about our website visitors. We have, however, structured our websites so that people have the option to visit without identifying themselves or revealing any personal information.

            COOKIES

            If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

            If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

            When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

            If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

            INFORMATION WE COLLECT

            You may be visiting our website for a variety of reasons. For the purpose of this privacy policy, we will classify these reasons as (i) browsing, (ii) submitting forms, (iii) purchasing products and services and (iv) completing surveys. Please note that not all activities may be available on our website at a given time. For each different type of activity, we collect and store different types of data for different reasons.

            • Browsing – If you are simply browsing or navigating through our website, we collect information about your computer and the pages you visit on our website in the aggregate (not individual or personal information). This data is often referred to as clickstream or navigation data. We use this information for research, analysis and reporting so that we can improve our navigation, page structure and page content to help visitors find information more quickly and provide more value when they find what they are looking for on our website.
            • Submitting Forms – Certain pages of our website contain forms that allow you to request information about our services and solutions or to gain access to valuable resources (like white papers and research documents) in exchange for contact information. In completing one of these forms, you may be required to provide contact information, such as your name, phone number and/or email address. By filling out a form on this website, you are agreeing to our privacy policy. You are also acknowledging that your data may not be subject to EU regulations, like the GDPR, as this is a U.S. based company and website.
            • Purchasing – For purchasing in our online store or registering for events or courses, we will require you to create an account with us. We collect information in this account that enables us to complete your order and/or registration and streamline your purchasing process the next time you order from us. Furthermore, we will give you the ability to view and update this information if you so choose.
            • Completing Surveys – For surveys, we collect responses to help us improve various aspects of our business based on aggregate and individual feedback provided. These surveys are sent via opt-in marketing programs or are made available on our website for you to participate if you so choose.

            HOW WE USE AND SHARE YOUR INFORMATION

            If you choose to provide us with your personal data, as contemplated above, in addition to using the data for the express purpose for which it was provided, we may, if permitted by applicable law, use your information to:

            • Process a payment that you have made
            • Process orders that you have submitted
            • Carry out our obligations arising from any contracts entered into by you and us (or by your employer and us)
            • Seek your views or comments on the services we provide through surveys or otherwise
            • Notify you of changes to our services
            • Send you communications that you have requested or that may be of interest to you, including activities or promotions of our products or services, or those of our affiliates
            • Send you newsletters, event notices and announcements
            • Process a job application

            As a global organization offering a wide range of products and services, with business processes, management structures and technical systems that cross borders, we have implemented global policies, along with standards and procedures, for consistent protection of personal information. As a global company, we may share information about you with our subsidiaries worldwide and transfer it to countries in the world where we do business in accordance with this Privacy Notice.

            Between our controlled subsidiaries, we only grant access to personal information on a need-to-know basis, necessary for the purposes for which such access is granted. In some cases, we use suppliers located in various countries to collect, use, analyze, and otherwise process personal information on our behalf.

            Where appropriate, we may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.

            If we decide to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is our practice to require appropriate protection for personal information in these types of transactions.

            If you do not wish for us to use your data in the ways described above, you may follow the instructions contained in the relevant communication, update your communication preferences in your online account (if applicable), or follow the instructions below, under the heading “YOUR RIGHTS.”

            Please be aware that, in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceedings, court order, or legal process. We may also share your personal information to protect our rights or property, or that of our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been, or could be, affected.

            We may place email links on this site to allow you to contact us directly via email. The information you provide is used to respond directly to your questions or comments. Those comments may be stored to improve the quality of our site and our services.

            In addition, from time to time, we will purchase or rent relevant public mailing lists from reputable agencies that have obtained your prior approval to receive relevant information based on your personal preferences. Any promotional information sent to you by us will contain instructions on how to be removed from a mailing list source. We will also freely provide information about how and from whom your personal details were given to us when requested.

            INTERNATIONAL TRANSFERS

            Our international footprint may involve the transfer of personal information between different subsidiaries, as well as to third parties located in the countries where we do business. Some countries have implemented transfer restrictions for personal information. Where required, we implement Standard Contractual Clauses approved by the EU Commission, or similar contractual clauses in other jurisdictions. This includes transfers to suppliers or other third parties.

            INFORMATION SECURITY AND ACCURACY

            We intend to protect your personal information and to maintain its accuracy. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

            RETENTION PERIOD

            We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.
            Because the circumstances may vary depending on the context and the services, the information provided in Online Privacy Statement or provided in a specific notice may provide more detailed information on applicable retention terms. In the event that we process your data for marketing purposes, we will delete your data if we have not received any responses to our marketing activities for a period of three years. The deletion will occur within six months of such three-year period elapsing.

            HOW TO CONTACT US

            If you have a question related to this Privacy Notice, please contact us by sending a message to https://vitalsmarts.com.au/contact/. Your message should include our company name (so that we can identify which Vitalsmarts ANZ company you are contacting us about) and will be forwarded to the appropriate member of our legal or compliance team.

            For the purposes of the EU General Data Protection Regulation (“GDPR”), the controller of your personal information is VitalSmarts Australia New Zealand,  Level 1, 363 Camberwell Road,
            Camberwell VIC 3124.

            VitalSmarts Australia New Zealand is not the controller in situations such as personal information processed in connection with a contractual relationship. In this case, the controller of personal information is the company with which we have contracted (such as your employer) unless otherwise agreed in that contract.

            YOUR RIGHTS

            You can request to access, update or correct your personal information. You also have the right to object to direct marketing. To make such a request or lodge such an objection, please send a message https://vitalsmarts.com.au/contact/. We will contact you if we need more information to process your request.

            You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information. You can make these requests by sending a message to https://vitalsmarts.com.au/contact/, providing the details of your request.

            RIGHT TO LODGE A COMPLAINT

            In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint directly with us by sending a message to https://vitalsmarts.com.au/contact/ and providing specific details of the complaint, including the name of the company to which it pertains. You may also be eligible to lodge a complaint with the competent data protection authority. The names and contact details of the Data Protection Authorities in the European Union can be found at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

            CHILDREN

            We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our records and systems.

            SECURITY

            We employ procedural and technical measures that are designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. However, we cannot guarantee that third parties will not overcome any such measures and gain access to your information for unauthorized purposes. By using the website, you accept the risk that compromise of and unauthorized access to your information is possible. To the fullest extent permitted by law, we disclaim any warranty or guarantee that your information will be protected from misuse, appropriation, alteration, or loss.

            All data submitted in our online store (if any) is submitted using secure transport technologies to provide you with the utmost in protection for your private information.

            OTHER INFORMATION

            LINKS

            This website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

            DISCLOSURE OF INFORMATION

            We may disclose or access customer information when we believe in good faith that the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation or civil or administrative authorities in connection with a pending civil case or administrative investigation.

            TERMS OF USE

            • The content on this website is copyrighted material owned by us. It is provided for your general information only, and is subject to change without notice. We reserve all rights with respect to the website, including without limitation, copyright and intellectual property rights.
            • The website is provided on an “as is” basis. We make no representations or warranties of any kind, express or implied, with respect to the accuracy, completeness, suitability, timeliness, availability or reliability of the website or the information or materials found or offered on the site. We disclaim all implied warranties, including without limitation, warranties of merchantability, fitness for a particular purpose, accuracy of data and non-infringement.
            • Neither we, nor any of our affiliated companies, directors, officers, employees, partners or owners shall be liable for any loss or damage whatsoever related to the use of this website.
            • VitalSmarts, Crucial Conversations, Crucial Accountability, Influencer Training, Crucial Skills, and the Vital Head are registered trademarks and CCORE, Style Under Stress, and Six Sources of Influence are trademarks of VitalSmarts ANZ, L.C.
            • GTD, Getting Things Done, Mind Like Water, Horizons of Focus, and “Your mind is for having ideas, not holding them” are registered trademarks owned by David Allen Company and used with permission by VitalSmarts ANZ.
              VitalSmarts ANZ distributes Getting Things Done® Training within Australia and New Zealand only.
            • Any claim or cause of action arising out of, or related to, the use of the website shall be governed by the laws of the State of Delaware regardless of where the website was accessed or the country of origin of the claimant.

            QUESTIONS ABOUT THE PRIVACY POLICY

            If you have any questions or complaints about this privacy policy, the practices of this site or your interactions with this site, please contact:

            Vitalsmarts ANZ
            Level 1, 363 Camberwell Road,
            Camberwell VIC 3124
             1800 317 347

            Please note that any requests described above to be made to https://vitalsmarts.com.au/contact/ may also be made by sending a letter to the above postal address. Any such letter should include contact information – preferably an e-mail address – so that we can contact you. Requests made by standard mail will take longer to process due to the time it takes for correspondence to be exchanged.

            CHANGES TO THIS PRIVACY POLICY

            We reserve the right to update or modify this policy at any time.

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