Speak Persuasively, Not Abrasively
Crucial Conversations Course teaches skills for communicating when the
stakes are high, opinions vary, and emotions run strong.
IMPROVE DIALOGUE & ENGAGEMENT
Participants learn the dialogue skills demonstrated by top performers—skills that help you talk with anyone about anything to reach alignment and agreement on important matters.
These skills turn in to behaviours that improve decision making, commitment to action, productivity, and relationships.
BUILD HIGH-PERFORMANCE & CULTURE
Apply new habit skills to reinforce other training and desired skills to make them more actionable.
Training Your Way
The Crucial Conversations Course is available in several delivery formats to
address the diverse needs of your organisation.
Join a VitalSmarts Master Trainer in our
facilitated virtual classroom. Learn the skills
from Crucial Conversations from the comfort of
your office or home.
Bring in a VitalSmarts Master Trainer or certify
an internal trainer to teach Crucial Conversations
in person to your employees.