Here is what we found when we studied accountability in poor organisations: The hallmark of a low
Organisations don’t behave, people do. To find a real, effective solution to your long-time problem, look at who’s involved and consider why they’re really acting that way.
Conflicts are not the fault of one person. It takes interaction to create a real confrontation. Here’s how you might be contributing to the problem.
The amygdala is a part of the brain that stimulates an impulsive response. In a dangerous situation, it can save our lives. In a confrontation, it can ruin the relationship. Here’s what to do about it:
The way confrontations develop isn’t complicated… but it is more than a simple cause-effect relationship. In between our observation and response, an entire path unfolds. Here’s the piece you’re likely missing.
Wish you had learned crucial conversation skills earlier in life? Your kids will too. It’s never too early to start teaching kids how to have tough talks. Here’s how it worked for me:
Change is hard. But a support system makes it easier. If we want to make it easy for people to change, we need to rally the support of those who enable. We need the power of influence.