Cancellation of Training or Other Event
If Client cancels an event, Client is responsible for all non-refundable travel costs incurred, regardless of cancellation date. If Client cancels an event with more than 30 days’ notice to Company, there is no cancellation fee and any fees previously paid will be credited to your next event or purchase (except non-refundable travel costs mentioned above). If Client cancels with 30 or fewer days’ notice to Company, Client is responsible for 100% of the fee for the event. Notice of cancellation must be received by email to Geoff Fleming [firstname.lastname@example.org]. Alternatively notice may be given in writing and will be deemed given when received by Vitalsmarts ANZ. Notice should be sent to Vitalsmarts ANZ, PO Box 6022, Vermont South Victoria. A reschedule or a postponement will be considered the same as a cancellation and subject to the above policy.