Our personal choices don’t always make a difference in how much we eat or how we work. Sometimes it’s the way our lives are structured. Sometimes, to change behaviour, we have to change the structure.
When we strive for change, we can’t just modify any random behaviour. We need to change the vital behaviour that carries disproportionate impact on our success. Finding that vital behaviour is the key to our success.
The best influencers focus on changing behaviours of disproportionate influence. These are VITAL behaviours. If you want your results to change, you have to change the behaviours that have the most leverage in accomplishing your goal.
Goals are great — but they’re not what drives change. If we hope to achieve the goals we set, we have to change behaviour.
People say “talk is cheap.” They’re wrong. Our words can make a difference in the actions that matter. Our willingness (and ability) to have crucial conversations impacts our results and relationships.
Emotions are hard to understand — especially in others. But, the more we understand feelings, the better we can respond. When we understand emotions and respond intentionally, our relationships improve — professional and personal.
Wish people would do what you needed them to? With better skills to influence, maybe you could get that loud co-worker to quiet down or another co-worker to meet their deadlines. Here’s how:
90% of our communication is routine, regular, and casual. And we do really well at it! But what about the other 10%? These are the conversations that aren’t regular, routine, or casual. And this is where people melt-down.
We’re emotional creatures — we’re hardwired that way. But we’re not hardwired to know what to do about all those feelings. That’s where Emotional Intelligence (EQ) comes in. Raising your EQ changes the way you see yourself, the people around you, and the way you go about your work, particularly in HR.