After 30 years of Crucial Conversations, we’re still finding new ways to use these skills in everyday life. Here are two of the biggest lessons we’ve learned in the past decade.
When we connect and really get to know people, the workplace functions better, people work through their differences, and real meaning emerges. Learn how to build real connection, here:
To make a difference in the lives of those around us, we need to connect, and connection is only possible by being physically and mentally present.
Knowing people is different than knowing about people. When we know people, we connect. Connection is essential in everything we do, whether we’re trying to influence change, hold people accountable, or create new visions. As an HR specialist, connection is especially critical in addressing difficult issues.
Emotions can corrupt our view of others — even the people we love. With the right practice, though, we can change our emotions and transform our relationships.
Most people don’t look forward to crucial conversations. And they definitely don’t get excited about them. When we know it’s time to have a crucial conversation, most of us tense…
The truth is, putting your foot in your mouth — whether consciously or accidentally — is easy to do, and as a result we get to observe the ugly aftermath of catastrophic conversations all around us. But can just any slip of the tongue be fatal to your career, or are there some comments that are far more damaging than others?
One of our main goals in Human Resources is to help our companies, employees, and ourselves build a better and brighter future. After 40 years of training and consulting, Ron McMillan shares the three big lessons every HR specialist should take to heart to make your impact on the future even more meaningful.
“It’s not what you said, it’s how you said it!” Sometimes, our words fail to communicate our true intentions, and when people detect negative intentions (rightly or wrongly), they don’t feel safe. To have healthy dialogue, we need to create safety. Here are 4 skills that make safety a reality: