How To Radically Improve Hiring and Promotion Decisions

Halo Effect

At VitalSmarts, we talk a lot about the importance of a safe environment for crucial conversations. But sometimes, safety’s not enough to make the crucial conversation a success. Even situations where mutual respect and mutual purpose abound, conversations can still fail because of an interesting phenomenon called The Halo Effect.


​Want Improved Job Performance? Accountability Isn’t Enough​

Job Performance - Six Sources of Influence

If we’re honest, we’ve all let someone down and we’ve all been let down. But when it happens at work, it becomes more than a disappointment — it becomes an issue of job performance. And the best way to solve the problem is to look at the causes — the big WHY behind a behaviour. We group these causes into what we call The Six Sources of Influence.